* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
* Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice. * Square footage definitions vary. Displayed square footage is approximate.
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.
Utilities & Essentials
Water/Sewer
Included
Trash Fee
Included
One-Time Basics
Due at Application
Application Fee (Per Applicant)
$75
Due at Move-In
Administrative Fee
$50
Utility - Setup Fee
$4
Surface Lot
Parking Fee
$10 / mo
Garage
Parking Fee
$100 / mo
Additional Parking Options
Surface Lot
Garage
Dogs
Pet Deposit
$0
Monthly Pet Fee
$50 / mo
One-Time Pet Fee
$350
Cats
Pet Deposit
$0
Monthly Pet Fee
$50 / mo
One-Time Pet Fee
$350
Personalized Add-Ons
Replacement - Mailbox Key
$25
Replacement - Access Device
$75
Lock Change Fee
$150
Holding Deposit
$200
Situational
Late Fee
$0
Returned Payment Fee
$75
Community Transfer Fee
$750
Violation - Lease
$75
Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Convenient For
Undergraduates
Graduate Students
Faculty/Staff
Lease Terms
12 month lease
Apartment Description
Welcome to Chestnut Hill Tower. We offer beautiful studio, one, two, and three bedroom apartments in Philadelphia, Pennsylvania, that cater to your distinctive style. Life in the city doesn't get much better than this - from our chef-inspired... kitchens to panoramic views of the city skyline. Schedule an in-person tour with our friendly leasing team and experience life at Chestnut Hill Tower.
Whew, the things that I could say! I lived here on a 15 month lease and would NEVER COME BACK. It is roach infested to the point there is mandatory exterminations and also a scheduled person who comes out every Tuesday just to handle extermination request(Because they know they’ll have them.)
There is always an issue with the water, I cannot count how many times my water was randomly shut up. The building is literally falling apart. There’s always a leak and The game room ALWAYS has some type of leak with the roof panel coming down. The management gets switched out like every 3 months, you’ll never see the same person, I don’t know if they’re quitting or getting fired but good luck on an agreement being upheld because 9/10 the person you made it with won’t be working there tomorrow. Lastly, the have a broke garage. You pay E100 a month to park in a garage you can’t get into. You have to leave your car sitting outside the door, go around into the building and down to the garage to then open it… living here you mineswell be throwing your money away. Highly don’t recommend to anyone. Don’t like the cute littlee pictures foul ya. The building is crumbling as you’re living in it. Even the elevators don’t work multiple times a week!
Property Manager Responded: We’re sorry to hear that your experience has not met expectations. We take all feedback seriously and are continuously working to improve our services and the quality of our buildings. Regular exterminations and maintenance are part of our efforts to ensure a clean and comfortable living environment for all residents. We understand that maintenance issues can be frustrating and are working diligently to address them as they arise. Our team aims to provide prompt and efficient service.
We have attempted to reach out to you regarding your concerns but have not received a response. If you would like to further discuss this matter, please feel free to contact us directly.
October 4, 2024
★ ★ ★ ★ ★
★ ★ ★ ★ ★
February 17, 2024
Building Is Not Well Maintained
As a resident who has been here over a year, know this building is not well maintained and there is a lack of urgency from management to resolve any issues.
Over a cold and snowy weekend we just learned because of a faulty water boiler that we will not have hot water (especially if you're on the higher floors) until Tuesday. They notified the building EOD Friday and that time period is unacceptable, especially in the dead of winter. The elevators are always malfunctioning and we are often left with only one working elevator to serve 18 floors. We were missing a front door for the entrance to the building for months (they literally just left a gaping hole). Issues with our key fobs were ongoing for months, only allowing you access to a certain entrance after a certain time. Any maintenance issues in your unit will not be resolved quickly.
The amenities are a joke - don't plan on actually using the computer lab or the painfully slow computers and printer that is barely stocked with ink. The gym equipment doesn't always work. The pool is fine when the smell from the dumpster doesn't waft over to the pool area (we really need more than one dumpster to serve the entire building). However, you can't even enjoy the pool post-Labor Day, even though warm weather often endures well into October.
Keep in mind if you're looking to move here!
Property Manager Responded: We appreciate you sharing your experience with us as a long-term resident of the building. It's disheartening to hear about the maintenance issues you've encountered and we apologize for any inconvenience caused. Rest assured, we will be reaching out to management to address these concerns and work towards improving the overall maintenance and functionality of the building. If you would like to discuss your experience further or have any additional concerns, please feel free to contact us at 516-461-3761. We value your residency and are committed to making necessary improvements to enhance your living experience.
February 22, 2024
★ ★ ★ ★ ★
★ ★ ★ ★ ★
January 30, 2024
Serious Concerns About Chestnut Hill Tower: A Resident's Perspective
After two years as a resident of Chestnut Hill Tower, I feel compelled to share my experiences, marked by consistent issues with management and building maintenance. Prospective tenants should be aware of what lies beneath the surface of the seemingly affordable rent rates here.
First and foremost, dealing with the building's management has been an ongoing challenge. My recent endeavor to transfer to a different apartment within the complex was met with significant resistance and a lack of professionalism. Despite having a verbal agreement with the staff about rent and discounts, the management later reneged on this, demanding written proof that was never initially required. This is not an isolated incident but a reflection of a chronic pattern of poor communication and unreliable practices by the management.
Moreover, the building's age has led to substantial maintenance issues. I've personally suffered from two closet floods, resulting in extensive damage to my belongings. These incidents are indicative of the broader problem of outdated infrastructure and inadequate response to maintenance needs. The resultant damage and inconvenience are far more than just minor setbacks; they raise serious concerns about the overall upkeep of the building.
While the lower rent might seem enticing compared to nearby options, it's essential to understand what you might be compromising on. My experience has been marred by the stress of dealing with an unprofessional management team and recurring maintenance problems. The cost savings are overshadowed by the frustration and potential risks of residing in a poorly maintained building with a management team that lacks accountability.
I share this review in the hope that it will help others make a more informed decision. It's crucial to look beyond the rent and critically assess the management's credibility and the building's condition. Based on my experience, Chestnut Hill Tower falls short in providing a satisfactory living environment.
Property Manager Responded: Thank you for sharing your feedback. We appreciate your review and are actively looking into the matters you've raised. Our goal is to ensure the best possible living experience for all residents. If you have specific issues you'd like us to address, please contact our office directly. We look forward to making things right.
May 28, 2024
★ ★ ★ ★ ★
★ ★ ★ ★ ★
August 24, 2022
Don’t waste your money or time.
I was interested in living in this building, not only were the leasing workers not helpful, one bit. The building itself is not worth the pricing. I applied here twice and got my both application fees stolen from me because of people not wanting to do their job. Communication is non-existent. The building itself is old looking, units look cheap and dingy. There’s only one washer and dryer on each floor. The only good thing I can say about this place is the view from the upper floors. But don’t let the tall building, nice entrance, or pictures on here fool you. The only unit that looks like the actual pictures and is nice, is the model 2 bedroom. Smh.
Property Manager Responded: Thank you for taking the time to provide us with your feedback, as we truly value your interest in our community. Although we are unable to identify you as a prospect, we are disappointed to hear you were unhappy with your experience and have escalated this matter to our Upper Management Team for review. We'd like to gather more details about your experience & work towards a positive resolution with you. Please reach out directly at (516)586-8299 to discuss this matter further. We look forward to hearing from you.
September 1, 2022
★ ★ ★ ★ ★
★ ★ ★ ★ ★
April 26, 2022
Ghosted?
Shame was looking here but apparently, I was brushed off? Guess the reviews were right about the rudeness from Brie and Jana?
Property Manager Responded: Thank you for your interest in residency with us at our beautiful community here at Chestnut Hill Tower! We are sorry to hear this, however, we would appreciate the chance to turn your experience around and show you all the wonderful features our community has to offer you here in Philadelphia! For more information on current availability or to schedule a tour, please feel free to reach out to our Leasing Office directly at (215)247-9402 or send our Team an email via our website at the link below. We look forward to hearing from you and hope you choose to call our Eagle Rock Community your home in the near future!
https://www.eaglerockproperties.com/apartments/pa/philadelphia/chestnut-hill-tower/contact-us
Sincerely,
Chestnut Hill Tower
